Refund & Return Policy

At Al Syed Unani Dawakhana, customer satisfaction is important to us. Due to the nature of our products, we generally do not accept returns, exchanges, or refunds once an order has been processed and dispatched.

No Return or Refund Policy

All sales are considered final. We do not offer refunds or returns for:

• Change of mind
• Incorrect product selection by the customer
• Products that have been opened, used, or damaged after delivery

Damaged or Incorrect Items

If you receive a damaged product or an incorrect item, please contact us within 48 hours of receiving your order.

To process your request, we may require:

• Order number
• Clear photographs of the product
• Photographs of the packaging

After verification, we will review the issue and determine an appropriate resolution.

Order Cancellation

Orders may only be canceled before they have been processed or shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

Contact Information

For any questions regarding your order, please contact our customer support team using the contact information provided on our website.

By placing an order with Al Syed Unani Dawakhana, you acknowledge and agree to this Refund & Return Policy.